Privocy Policy

St Vincent de Paul (England & Wales) Privacy Policy

Who is The St Vincent de Paul Society (SVP)?

Our Vision, which is inspired by Christ’s message to love our neighbour as ourselves, is for individuals and families who are in any form of need to have hope together with a sense of dignity, worth, well-being and peace of mind.

Mission

Our Mission is to seek and find those in need, to help them in a spirit of justice and to tackle the causes of poverty where we can.

We do this:

As members – in our active membership of local groups, through which we befriend and offer support, within our means, to any person in need.

As staff – through working in or supporting projects indirectly that provide services to those in need and supporting the members in their work.

As a Society – by working together to provide a national, and international network of support; by providing a range of projects which address particular needs for those who are economically disadvantaged and by working together with other Vincentian groups to raise awareness of the level of need and the causes of poverty.

Who is responsible for your data?

Our Privacy Notice applies to the personal data that SVP collects and uses.

References in this Privacy Notice to “SVP”, “we”, “us” or “our” mean the St Vincent de Paul Society, a charity registered in England and Wales (number 1053992) and a company limited by guarantee no 3174679. Our registered office is Romero House, 55 Westminster Bridge Road, London, SE1 7JB.

We control the ways your personal data is collected and the purposes for which your personal data are used by SVP. We are the “data controller” for the purposes of the DPL.

We are registered with the Information Commissioner’s Office, registration number Z8661631.

SVP has a designated Data Protection Officer who can be contacted via info@svp.org.uk

Personal data we collect about you

When using the term “personal data” in our Privacy Notice, we mean information that relates to you and allows us to identify you, either directly or in combination with other information that we may hold.

We collect some personal data from you, for example, when you donate to us, use our website, use our services or contact us.

What data we collect and when

We may collect and process the following categories of information about you:

Personal information, including contact details

For example, your name, postal address, telephone number and date of birth.

Communications

We collect the communications you exchange with us.

We collect this when you email us, write a letter or call us.

Non-personalised data

We collect non-personal data such as IP addresses, details of web pages visited and files downloaded. Website usage information is collected using cookies. Click here to see our cookies policy. We collect this when you use our website.

Website

We collect Information about how our website is used, such as your searches for information.

We collect this when you navigate on our website.

Sharing your personal data

SVP does not share your data with any other charity, public body or commercial organisation, unless we have to do so either for legal or compliance reasons, or where it is more cost effective and efficient for us to use a third party to deliver a product or service on our behalf.

Legal duty

We may need to pass on personal information if required by law or by a regulatory body. For example, if requested as part of a Gift Aid audit or by a law enforcement agency.

How and why we use your personal data

We use your personal data for the following purposes:

To communicate with you and manage our relationship with you

We will also use your personal data if we contact you after you have sent us a request, filled in a web form through our website or contacted us on social media. 

Legal basis for processing your personal data

The DPL requires organisations to consider the legal basis on which they process personal data.

SVP will process personal data in line with the following principles:

Legitimate Interest

When it is in our legitimate interests to do so:

Provide services and legitimate activities to beneficiaries

Provide services and legitimate activities to members and volunteers

Consent

We will only send you e-mails, make telephone calls or send you SMS text messages with your explicit consent

Data Subject Information Statements

Data Subject Information Statements are provided to all data subjects that we hold data on and can be requested by e-mailing info@svp.org.uk

Retention of personal data

We will keep your personal data only for as long as we consider it necessary to carry out each processing activity or if there is a legal requirement to do so.

We maintain data retention criteria to help implement this. This takes account of our legal and accounting obligations, balancing this with what would be considered reasonable.

Your rights – SVP actively supports the principle of “fair and transparent” processing of your personal information. We support your rights in relation to your personal information under the General Data Protection Regulation, including the:

right to be informed

right of access

right to rectification

right to erasure

right to restrict processing

right to data portability

right to object

rights related to automated decision-making including profiling

If you wish to exercise any of these rights, please contact the Data Protection Officer in writing at St Vincent de Paul Society, Romero House, 55 Westminster Bridge Road, London, SE1 7JB or via email at info@svp.org.uk

 Requesting access to your personal data (Subject Access Request)

You have a right to request access to the personal data that we hold about you.

If you would like to request a copy of your personal data or have any questions in relation to your personal data, please contact us at info@svp.org.uk

Security of your personal data

We are committed to taking appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage. When you provide your personal data through our website, this information is transmitted across the internet securely using high-grade encryption.

SVP Members only

In exceptional circumstances, your personal data may be sent outside the legal region to a Twinned Conference.  See SVP guidance on this.  

Updates to our Privacy Notice

We will update the Privacy Notice as and when required and we will publish any new version of this Privacy Notice on this page.

 Contact information and telling us when things have changed

SVP will occasionally provide you with the opportunity to opt in to receiving certain types of communication. If you are already receiving such communication, you do not need to opt-in again as your existing preference will persist until you provide explicit instruction that you no longer wish to receive communications from us.

We welcome any questions, comments and requests regarding this Privacy Notice and these should be addressed to info@svp.org.uk or write to the Data Protection Officer at:

St Vincent de Paul Society
Romero House
55 Westminster Bridge Road
London
SE1 7JB